Frequently Asked Questions

Everything you need to know about our fresh-baked artisanal pastries.

How do you ensure the freshness of my order during shipping?

All Cedar Pastries are baked to order and vacuum-sealed immediately. We use insulated packaging and expedited shipping to ensure your treats arrive with that 'just-out-of-the-oven' quality.

What is your return policy for food items?

Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 24 hours for a full refund or replacement.

Do you offer gluten-free or vegan options?

Yes, we have a dedicated selection of both gluten-free and vegan pastries. You can filter by dietary preference on our shop page to find the perfect treat for your needs.

How long will my pastries stay fresh after arrival?

Most of our pastries stay fresh for 3-5 days at room temperature when kept in an airtight container. For longer storage, they can be frozen for up to one month.

Can I track my delivery status?

Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

Do you provide catering or bulk discounts?

We do! For corporate events, weddings, or large parties, please reach out via our 'Catering' page to receive a custom quote and volume-based pricing.